We take care for you.

Always ♥

Dear guests and partners,

we mised you all! Our Event Hotels is not an Event Hotel without you! And we are looking forward to finally having you back with us.

The Event Hotels is aware that your booking may be affected by unforeseen weather conditions or natural disasters. In such cases, we will make every effort to keep you informed and provide you with the service you need to manage your bookings and further planning within these unforeseen circumstances. If a travel notice is available, we will provide details, inform you how your booking may be affected and how to proceed with the least inconvenience as possible.

The health and well-being of our guests and employees is our highest priority. We constantly keep an eye on the situation and we are working closely with the local authorities. We have taken numerous measures to protect you and our employees. In the following you will find some advice and regulations on how to behave in the current situation in all Event Hotels in Europe.

We remain flexible for you!

In order to make you feel comfortable when booking online, we have rates with fully flexibly booking conditions for you, which can be cancelled or rebooked free of charge until 6 p.m. on the day of arrival. (please refer to the individual booking conditions of the hotels for detailed information).

Contactless check-in and check-out

App der Event Hotels

With the handy Event Hotels App →, it’ s possible to easily check in, check out and pay your hotel bill from anywhere. And to open your room door with your mobile devise using the app. Additionally you save a lot of time. Even though we think it is a pity not to have the check-in-and-out small talk with you.

*The app is not yet available at all Event Hotels!

Safe hygiene concept.

Door handles, light switches, remote controls & Co.

We have tightened up the cleaning cycles in our Event Hotels and disinfect especially light switches, elevator buttons and other surfaces in public areas every half hour. Our online check-in stations and credit card terminals are being cleaned after each use as well. In the public areas, in the guest restrooms and in the accommodation rooms you will also find numerous dispensers with disinfection agent in hospital quality.

Zimmerreinigung in Event Hotels

Adjustment room

Sleep well ♥

To avoid unnecessary touch surfaces, we have removed some decorative items in the rooms as well as superfluous bedspreads and the like. As in the public areas, all high-touch surfaces are cleaned and disinfected during room cleaning.

Food & Beverage –
Grab and Go

Easy & Delicious

We provide you with a delicious á la carte breakfast at the usual quality level, so you can start the day in a good mood. At the moment we do not have large buffets, but we have everything you need for a relaxed breakfast:

The best coffee in town, the crispiest rolls and croissants you can find and a lot of sweet and non-sweet little snacks that you just need in the morning. 

You can put your own breakfast together and order by phone and just pick it up.

Easy, delicious and ready to go.

You can also get snacks and drinks all day long in our marketplaces.

*Please note that the breakfast and gastronomy offer in the individual Event Hotels can be different!

We store and process our food and beverages in accordance with the current HACCP requirements and additional official recommendations for food safety. In order to guarantee the highest level of hygiene, we currently use more disposable packaging and packaged portions.

Sport & Spa

As soon as the use of our gym and SPA zones is permitted again, you can enjoy sports activities with us again, while maintaining the appropriate distance rules and increased hygiene measures. An exclusive offer for massages is already available again.

Until then, we all push and move all equipment and couches apart for you, so that you can work out with the proper distance.

Overview hygiene standards

We take care for you ♥

We take the standards of hygiene and cleanliness very seriously and have already taken additional measures to ensure the safety of our guests and hotel staff. We work on a daily basis to meet the latest recommendations regarding hygiene and cleanliness.

The hotel’s health and safety policies have been designed to cover a wide range of viruses, including SARS-CoV-2. All comprehensive steps from hand washing hygiene and cleaning product specifications to guest room and public area cleaning procedures are covered. The Event Hotels takes the following specific measures, among others:

Health, safety and knowledge of hotel employees: For effective cleaning programs, it is essential that hotel staff and their own health, safety and knowledge are of decisive importance.

We support our employees in the following ways, for instance:

Hotel staff and their own health, safety and knowledge are crucial to effective cleaning programs.

We support our employees in the following ways, among others:

  • Hand hygiene: Proper and frequent hand washing is essential to prevent the spread of viruses. In our daily meetings we remind our teams that cleanliness begins with this simple action. Hand hygiene is important for the health of our employees and our guests alike. 
  • Continuous training: In addition to our training on room cleaning and hygiene protocols, our hotel staff also participates in supplementary training sessions to raise awareness of COVID-19. 
  • Real-time information: Event Hotels’ corporate and regional teams are on call around the clock to assist hotels and coordinate with local and regional authorities.
Cleaning products and protocols: Our hotels are using cleaning products and protocols that effectively remove viruses.

That includes, among other things:

  • Guest-rooms: Hotels are using cleaning and disinfection protocols to clean rooms after the departure of guests and before the arrival of the next guest, paying special attention to objects that are touched very often.
  • Public areas: Our hotels have increased the cleaning and disinfection frequency of public areas, with particular focus on the reception desk, elevators and elevator buttons, door handles, public toilets and also room keys.
  • Back of House: In areas where hotel employees work “behind the scenes”, hotels are increasing the cleaning frequency, focusing on areas that are frequently touched, such as hotel staff entrances, locker rooms, laundry rooms and staff offices.

Steps to be taken in COVID-19 suspected cases

In order to protect you as a guest and all employees, we have taken the following special precautions, among others, which will be immediately implemented in case of suspicion.

How do we deal with guests who are ill and seek help because of symptoms caused by the corona virus?
  • For hotel guests we advise the guest to his room.
  • With city guests, not staying in our hotel overnight, we try to isolate them as much as possible.
  • A doctor or ambulance service will be informed and they will take further appropriate measures.
What should be done if there is a suspicion that an employee himself is infected?
  • Please contact your family doctor or a qualified ambulance service immediately.
  • Your doctor will take further action after an interview and/or medical examination.
  • Your doctor will decide on the further process such as reporting sick, etc.
Business Travel

The present situation is having a massive impact on the number of business trips in this country/worldwide. Of course, we fully understand that you, as a long-standing partner, are currently avoiding business travel/following the travel restrictions of your company. We will treat any cancellations in accordance with our current terms and conditions. We sincerely hope that a positive development will take place in the foreseeable future and are already looking forward to welcoming you as our guest again.

Leisure Travel

The current situation is having a massive impact on travel habits worldwide. Of course, we fully understand that you are currently avoiding travel / planning to travel. We will treat any cancellations in accordance with our applicable terms and conditions. We sincerely hope that there will be a positive development in the foreseeable future and are already looking forward to welcoming you and your customers as guests in our house again.

Current situation & Hotel overview

Hotel

geöffnet/open

geschlossen/closed

Bilderberg Bellevue Hotel Dresden

x

Bilderberg Chateau Holtmuhle

x

Bilderberg Europa Hotel Scheveningen

x

Bilderberg Garden Hotel Amsterdam

x

Bilderberg Grand Hotel Wientjes

x

Bilderberg Hotel & Kasteel Vaalsbroek

x

Bilderberg Hotel 'T Speulderbos

x

Bilderberg Hotel De Bovenste Molen

x

Bilderberg Hotel De Keizerskroon

x

Hotel

geöffnet/open

geschlossen/closed

Bilderberg Parkhotel Rotterdam

x

Bilderberg Residence Groot Heideborgh

x

Hotel Cerretani Firenze MGallery by Sofitel

x

Hotel De Bilderberg

x

Hotel Köln Lyskirchen

x

ibis Bamberg Altstadt

x

Hotel

geöffnet / open

geschlossen / closed

ibis Berlin Dreilinden

x

ibis Bremen City

x

ibis Budget Berlin Hoppegarten

x

ibis Budget Dresden Kesselsdorf

x

ibis Styles Den Haag Scheveningen

x

ibis Dresden Zentrum

x

ibis Frankfurt Messe West

x

ibis Köln Airport

x

ibis Köln West Frechen

x

ibis Paderborn City

x

Hotel

geöffnet / open

geschlossen / closed

ibis Rotterdam Vlaardingen

x

ibis Utrecht

x

ibis Würzburg City

x

Hotel

geöffnet / open

geschlossen / closed

Mercure Amsterdam West

x

Mercure Bristol Stuttgart Sindelfingen

x

Mercure Congress Hotel Nürnberg an der Messe

x

Mercure Duisburg City

x

Mercure Fürther Hotel Nürnberg West

x

Mercure Groningen Martiniplaza

x

Mercure Hotel Aachen Europaplatz

x

Hotel

geöffnet / open

geschlossen / closed

Mercure Hotel Bochum City

x

Mercure Hotel Dortmund Centrum

x

Mercure Hotel Düsseldorf Kaarst

x

Mercure Hotel Hannover Oldenburger Allee

x

Mercure Hotel Kamen Unna

x

Mercure Hotel Koblenz

x

Mercure Hotel Köln Belfortstraße

x

Mercure Hotel Potsdam City

x

Mercure Hotel München Süd Messe

x

Mercure Hotel Stuttgart Sindelfingen an der Messe

x

Mercure Nijmegen Centre

x

Hotel

geöffnet/open

geschlossen/closed

Mercure Zwolle

x

Novotel Breda

x

Novotel Eindhoven

x

Novotel Maastricht

x

Novotel Rotterdam Schiedam

x

Park Inn by Radisson Berlin Alexanderplatz

x

Pullman Munich

x

Pullman Newa Dresden

x

Radisson Blu Hotel Erfurt

x

Radisson Blu Leipzig

x

Hotel

geöffnet / open

geschlossen / closed

The Westin Grand Berlin

x

The Westin Leipzig

x

*Änderungen werden zeitnah bekannt gegeben